Q. What kinds of questions may I ask?
Questions of any kind may be posed through this service, but it is best suited for assistance with shorter, fact-based questions, access questions and questions pertaining to best resource options or starting points for research.
Reference librarians will not provide direct answers to class assignments, interpret information or provide legal, medical or financial advice. Librarians will suggest tools that are good choices for finding appropriate information, instruct in basic search strategies, and recommend evaluation techniques for assessing information quality.
Patrons with questions requiring more detailed reference assistance may be asked to come to the library or to work individually with a librarian by telephone or instant messaging.
Questions submitted through email or via text will be answered within 24 hours, Monday - Friday, and within 24 - 48 hours over weekends.